PLAYZILLA
PLAY SAFE \u2014 PLAYZILLA CASINO

Responsible Gambling

GAMBLING SHOULD NEVER BE A SOURCE OF INCOME

All casino games have a built-in house edge. Over time, the odds favour the casino \u2014 that is by design, and it is unavoidable. The right way to gamble is as entertainment: money spent is the cost of the experience, and winnings are a bonus, not a plan.

If it stops being fun, it\u2019s time to stop.

Set deposit limitsTake a breakSelf-excludeFind support now
PLAYER PROTECTION TOOLS

All of these tools are available directly in your account settings under Responsible Gaming. They\u2019re free, always available, and most take effect immediately. Using them is a sign of smart play, not weakness.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit. Once the limit is reached, no further deposits are accepted until the period resets. Limits can be lowered instantly and take effect immediately. Increases require a 24-hour cooling period.

Account › Responsible Gaming › Deposit Limits

Session Time Limits

Set a maximum length for each gaming session. When the limit is reached, you’ll receive a notification and be prompted to stop. You can also set a reminder to appear at regular intervals during play — a simple nudge to check in with yourself.

Account › Responsible Gaming › Session Limits

Loss Limits

Cap how much you can lose in a given period. If your losses hit the threshold, you’ll be blocked from placing further bets until the period resets. This is one of the most effective tools for preventing chasing behaviour.

Account › Responsible Gaming › Loss Limits

Wager Limits

Restrict the maximum amount you can bet per spin, hand, or round. Useful if you find yourself placing larger bets than intended when caught up in the moment.

Account › Responsible Gaming › Wager Limits

Cooling-Off Period

Take a short break from gambling — from 24 hours up to 6 weeks. During a cooling-off period, your account remains accessible for withdrawals, but you won’t be able to place bets or make deposits. The period cannot be shortened once set.

Account › Responsible Gaming › Take a Break

Self-Exclusion

Close your account for a defined period — from 6 months to 5 years — or permanently. During exclusion, your account is closed and you will not be able to re-register. We will not send you any marketing communications during this period. This is a serious tool intended for players who feel they have lost control.

Account › Responsible Gaming › Self-Exclusion
6 RULES FOR STAYING IN CONTROL
01

Set a budget before you open the app

Decide exactly how much you’re willing to spend before you start — not while you’re playing. Write it down. When it’s gone, it’s gone.

02

Treat it as entertainment, not income

Casinos are designed so that the house has an edge over time. That doesn’t mean you won’t win — it means you shouldn’t rely on winning. Money spent gambling is like money spent at the cinema: it’s for the experience.

03

Never chase your losses

If you’ve hit your budget and lost, walk away. The urge to “win it back” with one more bet is how a manageable loss becomes a serious one.

04

Take regular breaks

Set a timer. Stand up, get a drink, go outside for five minutes. Continuous play without breaks distorts your sense of time and money. Most experienced gamblers use session limits for exactly this reason.

05

Don’t gamble when you’re emotional

Stress, anger, loneliness, and alcohol all impair decision-making. Gambling in these states leads to bigger bets and worse outcomes. If you’re not in a good headspace, it’s the wrong time to play.

06

Keep gambling separate from everything else

Don’t use rent money. Don’t borrow to play. Don’t cancel plans to gamble. The moment gambling starts affecting other areas of your life, that’s a signal worth paying attention to.

RECOGNISING THE PROBLEM
10 WARNING SIGNS
Gambling with money intended for rent, bills, or food
Chasing losses by increasing bets or making additional deposits
Lying to family, friends, or employers about how much you gamble
Feeling anxious, irritable, or restless when not gambling
Using gambling as a way to escape stress, anxiety, or depression
Borrowing money or selling possessions to fund gambling
Neglecting work, relationships, or personal responsibilities
Failed attempts to cut back or stop gambling
Gambling for longer or spending more than you planned
Thinking about gambling constantly, even when doing other things

Recognising even one of these signs is reason enough to reach out. You don\u2019t need to be at rock bottom to ask for help.

QUICK SELF-CHECK

Answer honestly. If you answer yes to two or more questions, consider speaking to a professional.

Do you gamble more than you can afford to lose?
Have you ever needed to borrow money to gamble?
Do you gamble to escape worries or bad feelings?
Have you ever lied about how much you gamble?
Has gambling caused problems in relationships or work?
Do you feel restless or irritable when you can’t gamble?
Have you tried to stop gambling but couldn’t?
Do you think about gambling when you’re doing other things?

This is not a clinical assessment. If you\u2019re concerned, please speak with a professional counsellor via any of the helplines below \u2014 calls are free and confidential.

FREE SUPPORT \u2014 AUSTRALIA

All services below are free and confidential. You don\u2019t need to be in crisis to reach out \u2014 asking for support early is far better than waiting until things get worse.

Gambling Help Online

Australia-wide

Free, confidential online counselling and chat for anyone affected by gambling — including family members.

1800 858 858gamblinghelponline.org.au
Available 24/7

Lifeline Australia

Australia-wide

Crisis support, mental health assistance, and suicide prevention. Available any time, day or night.

13 11 14lifeline.org.au
Available 24/7

Gamblers Anonymous Australia

Australia-wide

Peer-led support groups held regularly across the country. A community of people who understand what you’re going through.

Online support only
gaaustralia.org.au
Available Online groups

Gambling Help NSW

New South Wales

Free counselling for NSW residents and families. Face-to-face, phone, and online sessions available.

1800 858 858gamblinghelp.nsw.gov.au
Available 24/7

Gamblers Help Victoria

Victoria

Free support for Victorians affected by gambling, including financial counselling and relationship support.

1800 858 858gamblershelp.com.au
Available 24/7

Queensland Gambling Help

Queensland

Free confidential support for Queensland residents, including a 24/7 hotline and face-to-face counselling.

1800 858 858gamblinghelponline.org.au
Available 24/7

MindSpot Clinic

Australia-wide

Free online mental health treatment programs. Particularly useful for anxiety and depression that may be linked to problem gambling.

1800 614 434mindspot.org.au
Available Mon–Fri

Beyond Blue

Australia-wide

Support for anxiety, depression, and mental health challenges. Online chat and counselling services available.

1300 22 4636beyondblue.org.au
Available 24/7

National Debt Helpline

Australia-wide

Free financial counselling if gambling has led to debt. Professionals help you understand your options and take back control.

1800 007 007ndh.org.au
Available Mon–Fri 9am–5pm
18+

FOR ADULTS ONLY \u2014 18 YEARS AND OVER

Playzilla Casino is strictly for players aged 18 and over. If you believe a minor has accessed this service, please contact us immediately. We take child protection seriously and act on every report.

Playzilla Casino is committed to responsible gambling and fully supports all applicable regulations. Our platform is licensed by the Cura\u00e7ao Gaming Authority. If you need to talk to someone immediately, call 1800 858 858 (Gambling Help Online, free, 24/7). You can also find more resources at gamblinghelponline.org.au.

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